bedjil believes that gaming should always be an enjoyable, recreational activity. This page outlines the tools, resources, and guidance available to every player in Bangladesh to help you stay in control of your gambling at all times.
Six pillars that underpin bedjil's approach to safe and responsible gaming for every Bangladesh player.
bedjil enforces an absolute minimum age of 18 for all players. Every account registration requires confirmation of date of birth, and identity verification documents are checked to prevent underage access. There are no exceptions to this policy.
bedjil allows players to set daily, weekly, or monthly deposit limits on their account. Once a limit is in place, it takes effect immediately for reductions and after a 24-hour cooling-off period for increases, ensuring impulsive decisions do not override your planned budget.
Players who feel they need a longer break from gambling can request a self-exclusion period of 6 months, 1 year, or indefinitely. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from bedjil.
Need a short break without full self-exclusion? bedjil's time-out feature lets you pause your account for 24 hours, 48 hours, 7 days, or 30 days. During the time-out period, you cannot log in, place bets, or make deposits — giving you space to reflect.
In addition to deposit limits, bedjil offers loss limit controls that cap the total amount you can lose within a defined time period. Setting a loss limit is a proactive way to protect your bankroll and ensure that gaming remains an affordable recreational activity.
bedjil's support team is available around the clock, every day of the year, to assist players who have concerns about their gambling. Whether you need help activating a tool, talking through your situation, or accessing external resources, our team is here.
All responsible gaming tools are free, easy to activate, and take effect immediately or within a defined cooling period.
Set a maximum amount you are permitted to deposit within a rolling 24-hour, 7-day, or 31-day window. Reductions apply immediately and cannot be reversed until the full limit period has elapsed. Limit increases require a mandatory 24-hour waiting period before activation, protecting you from impulsive decisions made in the moment.
To set or adjust your deposit limit, contact bedjil's support team at [email protected] with your registered account email and the limit type and amount you wish to apply.
A time-out is a short-term account suspension designed for players who want to take a deliberate break without committing to full self-exclusion. Time-out periods available are: 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is completely inaccessible — you cannot log in, place any bets, or make deposits or withdrawals.
Time-out requests are processed immediately upon receipt by our support team. To activate a time-out, email [email protected] stating the desired duration.
Self-exclusion is bedjil's most comprehensive player protection tool. It is designed for players who recognise that gambling has become a problem and who require a firm, extended barrier to access. Available self-exclusion periods are: 6 months, 1 year, 2 years, or indefinite exclusion.
Once a self-exclusion is activated, bedjil will close your account, remove your name from all marketing lists, and take reasonable steps to prevent re-registration. Self-exclusion periods cannot be shortened at your request — they must run their full term. To apply for self-exclusion, contact [email protected] as a matter of priority.
Loss limits allow you to define the maximum net loss you are willing to sustain within a set time period. Once your loss limit is reached for the period, your account will be temporarily restricted from further play until the limit period resets. This tool is particularly useful for players who want to maintain a strict bankroll management approach.
Wager caps — limits on the total stake amount placed per session — are also available upon request. Contact the support team to discuss and configure these tools for your account.
Problem gambling can develop gradually and is not always easy to recognise in yourself. bedjil encourages all players to check in regularly with their gaming habits. The following are common indicators that gambling may be becoming a problem.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to contact bedjil's support team or use one of the responsible gaming tools available to you.
If you are concerned that gambling is becoming a problem — for yourself or for someone you care about — please do not hesitate to get in touch with bedjil. Our team is trained to handle these conversations with care, discretion, and respect. We will help you activate the appropriate account controls and connect you with information on further support if needed.
bedjil also encourages players experiencing gambling-related difficulties to seek support from trusted individuals in their lives and from professional counselling services, which can provide structured assistance in developing healthier relationships with gambling.
At bedjil, we take the responsible gaming obligations that come with operating an online gaming platform extremely seriously. Gaming at bedjil is intended to be a fun, entertaining pastime — an exciting way for adults across Bangladesh to enjoy cricket betting, live casino games, slots, and more. It is never intended to be a source of financial stress, emotional harm, or conflict in a player's personal life.
We recognise that for a small number of players, gaming can develop from a recreational activity into a pattern of behaviour that causes genuine harm. bedjil is committed to identifying these situations early, intervening supportively, and providing robust tools that help affected players regain control. Every single feature described on this page is available at no cost and can be activated by contacting [email protected].
bedjil's responsible gaming framework includes internal monitoring procedures designed to identify accounts that may be showing patterns consistent with problematic gambling behaviour. These include, but are not limited to: significant increases in deposit frequency or amount, extended unbroken gaming sessions, patterns of rapid re-depositing after large losses, and multiple failed attempts to close or restrict an account.
Where our team identifies such patterns, a member of the responsible gaming support team may reach out proactively to the player via their registered email address to check in and to offer the relevant account tools. This outreach is carried out with care and without any judgement. Players are never penalised for requesting responsible gaming interventions — doing so is a sign of strength, not weakness.
bedjil takes the protection of minors with the utmost seriousness. Players must be 18 years of age or older to register an Account and access any of bedjil's gaming services. Age is verified at the point of registration and again during mandatory KYC (Know Your Customer) checks before any withdrawal is processed.
If you share your device with younger family members, we strongly recommend activating parental control software to prevent access to gambling websites, including bedjil. Additionally, you should never share your bedjil Account credentials with anyone — not only for security reasons, but to ensure that minors in your household cannot access your Account and use gaming services for which they are legally ineligible. 18+ only, without exception.
Responsible gambling starts with clear financial boundaries. Before you begin any gaming session, bedjil recommends that you establish in advance the maximum amount you are willing to spend, treating it as the cost of entertainment rather than an investment. Once that amount is spent, the session is over — regardless of whether you are on a winning or losing run.
The following practical habits can help you maintain healthy control over your gaming activity at bedjil:
Contact bedjil's support team at [email protected] with your registered email address, the type of limit you want (daily, weekly, or monthly), and the maximum amount in BDT. The team will apply the limit to your account and confirm by email once it is active. Limit reductions take effect immediately; increases require a 24-hour waiting period.
Once a self-exclusion period is active, it cannot be shortened at your request — it must run for its full duration. After the exclusion period expires, if you wish to reactivate your account, you will need to contact [email protected] and undergo a brief welfare check before access is restored. Indefinite self-exclusions do not automatically expire and require a formal review process.
Absolutely. All responsible gaming enquiries and account tool activations are handled by bedjil's support team with complete confidentiality. Your request will not affect your standard account standing, and no other parties are informed of your request. bedjil treats player welfare matters with the same level of discretion as any other sensitive account issue.
If you have a positive balance in your bedjil account at the time of self-exclusion, the team will discuss withdrawal of your funds during the exclusion process. Withdrawals to your verified payment method (bKash, Nagad, Rocket, Upay, or bank account) are processed in the normal way before the account is suspended for the exclusion period.
Gaming is most enjoyable when it stays fun and in control. If you are ready to play, explore bedjil's games or log in to your account — and remember, our support team is always here if you need us.